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            | 1 in 3 Americans Frustrated with Patient Billing, Collections Healthcare consumers are unhappy with current patient billing and collection processes and they are calling for more digital, convenient options, a new survey shows. By: Samantha McGrail 8 Key Questions to Ask Before Hiring a Medical Billing Company. Outsourcing your billing activities makes senjse for many medical practices, but finding the right billing service can be time consuming and hit or miss. Here are some essential questions to ask the companies you are considering. By: Michael Sculley Patient Financial Experience Improving, But More Work to Be Done Leading health systems are prioritizing patient financial experience optimization, but the organizations are not quite consumer-centric just yet, a study finds. By: Jacqueline LaPointe Proposed Hospital Price transparency Rule Faces Industry Criticism. The AHA, FAH, and othetr major industry groups opposed newly proposed hospital price transparency requirements, which would mandate the disclosure of negotiated rates. By: Jacqueline LaPointe Doximity Charts the top 15 Medical Specialties embracing Telehealth. The online professional medical network has released whats billed as the first-ever survey of specialties showing and interest in telemedicine - and those with less enthusiasm for connected health By: Eric Wicklund Breaking Down Different Proposals to Address Surprise Medical Billing. Healthcare policy makers and lawmakers are working on legislation to address surprise medical billing, leading to much industry debate. By: Sara Heath Healthcare Business Office Experience Impacts Patient Collections. Negative healthcare business office interactions result in consumers delaying patient financial responsibility payment in full, a new survey shows. By: Jacqueline LaPointe White House Announces New Healthcare Price Transparency Order An Executive Order will make it easier for HHS to expand healthcare price transparency regulations to include negotiated contract rates. By Jacqueline LaPointe Focusing on Patient-Centricity, Experience to Drive Patient Loyalty Driving patient loyalty is a complex task, asking organizational leaders to focus on the business priority as well as patient-centered care experiences. By: Sara Heath Strategies for Effective Cost-of-Care Conversations with Patients Cost estimates, scripts, and cost distress screenings are top ways providers can have cost-of-care conversations that boost collections and outcomes. By: Jacqueline LaPointe Lawmakers Sprinting to Address Surprise Medical Bills Congress is moving quickly to address surprise medical bills, but lawmakers cannot agree on whether setting payment rates or arbitration is the right solution By: Jacqueline LaPointe A Rural School District Uses Telehealth to Access Mental Health Care Students in rural Dickinson, ND, will soon be able to use telehealth medicine to meet with a psychiatrist hundreds of miles away. The virtual care platform augments the district's available counseling resources. By:Eric Wicklund Health Providers Slipping on Consumer Experience, Patient Payments A new report outlined provider pitfalls when creating a positive consumer experience during patient payments Congress By:Sara Heath |